Privacy Policy

1. Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Shipping & Billing Address
• Payment Information (processed securely through payment partners)
• Order History
• IP Address and Device Information
• Website usage data through cookies and analytics

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our products and services
• Prevent fraud and unauthorized transactions
• Share promotional offers (only where permitted)

3. Payment Security

• Loomdin does not store your debit card, credit card, UPI PIN, or banking credentials.
• All online payments are processed securely through trusted third-party payment gateways using industry-standard encryption.

4. Cookies

Our website uses cookies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Provide a better shopping experience

You may disable cookies through your browser settings; however, certain website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information. Your information may be shared only with trusted service providers such as:

• Courier & logistics partners
• Payment gateway providers
• Technology and hosting providers
• Government authorities where legally required

6. Data Security

• We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, or disclosure.
• While we strive to safeguard your data, no online transmission can be guaranteed to be completely secure.

7. Your Rights

You may request to:

• Access your personal information
• Update or correct your details
• Delete your account information (subject to legal obligations)
• Unsubscribe from promotional communications

8. Third-Party Links

• Our website may contain links to third-party websites. Loomdin is not responsible for the privacy practices or content of external websites.

9. Policy Updates

• We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised Effective Date.